Tax fit
First of all: IGIC, SII obligations with the Agencia Tributaria Canaria and whether the company is under ZEC or the REF. That decides which ERP and which edition make the shortlist.
We implement Odoo, Sage 200, Dynamics 365 Business Central and Holded for companies in Gran Canaria and Tenerife, with the Canary tax layer settled before go-live: IGIC, the Canary Islands' indirect tax in place of Spanish VAT, the Agencia Tributaria Canaria's SII and the ZEC or REF regimes where they apply.
An ERP project in the Canary Islands looks like a mainland one in almost everything except the tax layer, and that layer is what usually derails go-live. Companies in the islands do not charge Spanish VAT; they charge IGIC, with its own rates, its own returns and, for some of them, an Immediate Supply of Information run by the Agencia Tributaria Canaria that is not the AEAT's SII. An ERP that ignores this forces you to keep the tax side outside the system from month one.
So the first thing we do is not to pick a product: it is to check what the edition the client is about to buy really covers. Which Canary localisation ships as standard, whether the SII for IGIC is included or has to be solved with a connector, and what happens with mainland-to-islands transactions, which the VAT/IGIC ledger does not treat like a domestic sale. That check happens before scope is signed, not during the migration.
The second difference is service. We have had an office in Las Palmas de Gran Canaria since 2021 and an operational presence in Tenerife, so the diagnostic and the go-live are done in person on either island. We are not a mainland implementer who flies over twice a year. The expensive part of an ERP is the time it takes someone to understand how your company works, and that happens sitting across the table.
First of all: IGIC, SII obligations with the Agencia Tributaria Canaria and whether the company is under ZEC or the REF. That decides which ERP and which edition make the shortlist.
On site in Gran Canaria or Tenerife. Real processes, not a questionnaire: purchasing, inventory, site work or point of sale, and the flow with mainland suppliers.
Chart of accounts, invoice numbering series, IGIC rates, dimensions and roles. Migration with reconciled data and a reference period close that balances against the old system.
Monthly fee with SLA. Enhancements, regulatory changes and the person who did the implementation at the other end of the phone, not a ticket that starts from scratch.
We do not always implement the same product. The choice depends on size, on whether there is a mainland parent company, and on how much of your particular trade has to be covered by custom development.
Odoo — the most common case
For SMEs and growing companies starting a new project. Modular, with the Canary localisation available on Enterprise and room for custom modules when the catalogue falls short. We are an Odoo partner and also a development studio, so the custom work is not subcontracted.
Sage 200 · X3 — when there is already a parent company
The natural choice if the mainland parent runs on Sage and the instance has to be extended to the Canary subsidiary while keeping consolidation. We are a certified Sage partner.
For companies already settled on Microsoft 365 that want the ERP inside the same identity and office environment. We work as a Microsoft partner.
Holded — without a long project
A small SME that needs cloud invoicing, banking and accounting and does not want a months-long project. It goes live in weeks and moves to Odoo when it falls short.
Support for implementations done by others
If you already have an ERP put in by another provider in Gran Canaria or Tenerife, we take over maintenance and enhancements without forcing you to reimplement.
Public sector in the islands
When the project has to go to tender, the security side is covered by ENS in Las Palmas de Gran Canaria and ENS in Tenerife.
Gran Canaria. The office has been in Las Palmas de Gran Canaria since 2021. With clients on the island the relationship is face to face from the diagnostic and throughout the project.
Tenerife. Operational presence in Santa Cruz. Scheduled in-person meetings for the go-live and the milestones, with remote follow-up in between. We also support existing Odoo implementations on the island that someone else put in.
Lanzarote, Fuerteventura, La Palma, La Gomera and El Hierro. Handled remotely, with travel when the project calls for it. For a mid-sized implementation, two or three well-chosen visits are usually enough.
The full technical and tax detail — costs, localisation, SII, migration and acceptance criteria — is set out in Odoo in the Canary Islands: Costs, Rollout, Support. And if what you are after is the team and how to reach us, it is on the Las Palmas de Gran Canaria office page.
Our own office in Las Palmas de Gran Canaria since 2021 and operational coverage in Tenerife. The diagnostic and the kick-off meetings are held in person if you are on either island. The rest of the archipelago is handled remotely, with travel when the project requires it.
It depends on size and expected growth. Odoo for most new projects, Sage 200 when the mainland parent already has an instance, Dynamics 365 Business Central if the company lives inside Microsoft 365, and Holded for small SMEs that only need invoicing and accounting. In all four cases we check beforehand that the edition being bought covers IGIC.
Only some Canary Islands companies are required to use the Immediate Supply of Information for IGIC, which is run by the Agencia Tributaria Canaria and is not the same system as the AEAT's SII for VAT. The first thing we do on the project is check whether your company falls within it and, if it does, whether the ERP edition handles it as standard or a connector has to be added. It is the check that spares the most trouble later.
Yes, it is one of the office's specialisms: companies established in the Zona Especial Canaria, the islands' special economic zone, and under the Régimen Económico y Fiscal de Canarias, their economic and tax regime. The ERP has to be able to separate the activity covered by the regime from the activity that is not, because the reporting that follows depends on that split.
Yes. Support and enhancements on existing implementations in Gran Canaria and Tenerife, not just new projects. We start with a review of the real state of things — version, modules, customisations and what breaks on upgrade — and from there we decide whether to carry on or rethink it.
For an SME with accounting, invoicing, purchasing and inventory, the usual range is between two and four months from analysis to going live, with the first full quarter close as the real test. Holded goes live in weeks. A project with manufacturing, site work or custom development takes longer, and we say so in the diagnostic, not halfway through.